The year when enterprises had to change their business models when most of their staff was working from home – that’s how most business people will remember 2020. For some industries, the change was seamless; for others, it was difficult. It was a year of human and digital transformation, an avalanche that’s continuing.
The worldwide pandemic accelerated the speed of digital transformation and the rate at which digital services became available. According to a McKinsey study, companies moved 20 to 25 times faster than they thought possible before the pandemic. This acceleration was inevitable because organizations had to facilitate remote working and could only stay in touch with their customers digitally.
These seismic changes would not have been possible without the skills and dedication of enterprise IT professionals.
The 2021 Upskilling Enterprise DevOps Skills Report by the DevOps Institute was compiled with input from 2,000 global respondents across the globe. The target audience for the survey was DevOps practitioners, hiring managers, team leaders, consultants, human resources, and others with knowledge of DevOps from all industry verticals and all company sizes.
The survey concluded that DevOps teams remain critical to ongoing IT and business operations. It reveals the most in-demand DevOps skills for 2021.
What changed since 2020 around key DevOps skills?
In previous years, the importance of skills was ranked as follows: first, process skills and knowledge; second, automation skills; and third, human skills. The pandemic has turned that upside-down.
The 2021 survey result puts automation in the first place, with human skills in the second place and technical skills ranked third.
The essential combination of skills for a successful DevOps practitioner includes the following skill categories: automation, human, technical, functional, and process & framework knowledge.
COVID-19 has increased the need for upskilling
Both this report and research by McKinsey indicate that upskilling has become a priority for the majority of organizations. The survey found that most organizations prefer to build skills through the upskilling of their existing employees. However, although leaders realize that upskilling is essential, there isn’t great enthusiasm for current upskilling programs.
The DevOps Institute suggests that organizations use certifications around key technologies to upskill their employees. The majority of survey respondents agreed that certifications are invaluable.
The report writers point out that DevOps is not restricted to IT but involves the whole organization. All functional areas must work to make the shift towards digital services work for the company. This means all functions must be involved in developing software for the enterprise and giving input on how software can help the company be more competitive and deliver good service to customers.
Although business leaders acknowledge that DevOps upskilling is necessary, there has not been an increase in the development of DevOps upskilling programs in the last year.